24^th March, 2020.

TO OUR ESTEEMED CUSTOMERS, STAKEHOLDERS AND THE GENERAL PUBLIC (CONTROL MEASURES-COVID 19)

In view of the recent developments around the novel Covid 19 pandemic which has affected countries around the world, the Nigerian Export-Import Bank (NEXIM) is taking necessary steps to protect its employees, customers and stakeholders, while ensuring smooth operations and efficient service delivery.

In this regard, we are strictly following the health and safety recommendations of the Federal Ministry of Health and the Nigerian Centre for Disease Control (NCDC) and therefore wish to inform the general public of the following preventive measures to mitigate the spread of the disease.

1. Entry to the premises of the Bank will be restricted, with some staff working from home, in line with the recommendation on social distancing and the directive of the Federal Government of Nigeria.
2. Visitors will not be allowed into the premises of the Bank. Communication with the Bank will be via telephone, e-mail and other ICT platforms. However, where it is extremely necessary, visitors to the Bank would be subjected to temperature checks, in addition to other precautionary measures, including the washing of hands and the use of hand sanitizers provided at designated points in the Bank.
3. The Bank will continue to use the IT Infrastructure and online platforms to provide and ensure efficient service delivery and timely response to our customers’ needs.
4. The Bank has put adequate measures in place to ensure that transactions are handled in an efficient and timely manner.

As we are all aware, the current situation is unprecedented and the Bank is asking for the support and cooperation of all Customers and Stakeholders as we navigate through the current challenging period. 

We shall update you from time to time of developments as events unfold.

Please accept, as always, the assurances of our highest regard.

Yours faithfully,

Abba Bello. MD/Chief Executive